Rob over at BusinessPundit has a great post about a tele-marketing call:
The phone rang Friday and despite the fact that it was a number I didn't recognize, I answered it. It was a telemarketer for Discover Card. (They need to get their information systems in sync - I already have a Discover Card) My mind began to wander, thinking if I should tell her the truth or use one of my favorite bogus excuses, when she surprised me... she asked permission to continue. I was floored! She introduced herself, said she was with Discover Card, and asked permission to continue.
Go read the rest... and then blog it!! This is something EVERY business that uses tele-marketing needs to read!!!
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