Everyone needs a hug...

Great post over at Captology Notebook:

Kevin told me that he's had a problem with flamers, who come to the site and start posting angry comments about other people. They get out of hand very quickly.

He has his answer... (view the picture)

He pre-filled the comment box with the simple phrase "Everybody needs a hug." Turns out that this small step reduced flame postings by a huge number.